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The Brow Fixx

FREQUENTLY ASKED QUESTIONS

HOW DO I BOOK AN APPOINTMENT?

You can book an appointment online by clicking here, or contact us at 310-893-5703.

HOW CAN I CANCEL AND RESCHEDULE MY APPOINTMENT?

You can cancel or reschedule an appointment 24 hours in advance. There are 3 ways you can cancel and reschedule an appointment.

1) Click on the confirmation link you receive in your text or email, once you click on the link you can cancel or reschedule your appointment.

2) Email support@thebrowfixx.com
3) Call one of our locations.

HOW MANY DAYS IN ADVANCE SHOULD I BOOK MY APPOINTMENT?
We highly suggest scheduling your appointment at least two weeks ahead of time, as our slots fill up rapidly due to high demand at The Brow Fixx. We value your time and want to ensure we can accommodate you on your preferred date.
CAN I SHOW YOU A PICTURE OF A BROW SHAPE I REALLY WANT?
If clients present a specific brow shape they desire, The Brow Fixx will work diligently to craft those standout arches. It’s important to note that every face and brow is distinct, so results may vary slightly. After the shaping process, our team will offer guidance on product application to achieve the ideal finish.
IF I HAD A BAD REACTION TO WAXING WHAT CAN I DO TO HELP MY SKIN HEAL?
Waxing reactions can sometimes occur, especially on sensitive facial areas. It’s crucial to inform The Brow Fixx if you’re using medications like accutane, retinol, antibiotics, or peeling creams. Should you experience a reaction post-waxing, please reach out to us immediately for guidance on recovery measures.
IT'S MY FIRST BROW OR FACIAL WAX AND I DON'T KNOW WHAT TO DO?
Rest assured, when you visit The Brow Fixx, our team is here to guide you every step of the way. We are passionate about helping our clients both feel and look their best. We’re committed to ensuring your experience with us is exceptional and as comfortable as possible.
WHAT'S THE DIFFERENCE BETWEEN REGULAR TINTING AND HENNA TINTING?
Henna tinting offers a durability that’s over twice as long as traditional brow tinting. While regular brow tint clings only to the hair, brow henna bonds with both the skin and hair, effectively filling in sparse regions for a fuller appearance.
WHY SHOULD I GET A KERATIN LASH LIFT SERVICE?

The keratin lash lift treatment instantly gives your lashes, lift, separation, and extra definition without the use of extensions or any harmful chemicals.

Our products are:

Non-Toxic
Organic
Hypoallergenic
Cruelty Free
Paraben Free
Formaldehyde Free
Ammonia Free

HOW LONG DOES A LASH LIFT LAST?

A lash lift, when properly cared for, usually maintains its curl and enhancement for 6-8 weeks, depending on individual lash growth cycles and aftercare. Regular touch-ups can help maintain the desired look.

WHY SHOULD I GET A KERATIN BROW LAMINATION?

The Brow Fixx’s Keratin Brow Lamination not only tames unruly brows but also amplifies each hair strand, enhancing thickness and definition for a more sculpted and voluminous brow appearance.

HOW LONG DOES A BROW LAMINATION LAST?

A brow lamination, with proper aftercare, typically retains its structured and lifted appearance for 4-6 weeks, influenced by individual brow hair growth patterns and maintenance. Periodic sessions are recommended to keep brows consistently polished.

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