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Privacy Policy

Your privacy is important to us. It is the policy of The Brow Fixx to respect your privacy and comply with all applicable laws and regulations regarding any personal information we may collect about you. This includes information collected through our website, https://thebrowfixx.com, and other sites we own and operate.

Business Details:

  • Services in California are provided by Brows by Naomi LLC.
  • Services and products sold online are managed under The Brow Fixx LLC, based in Texas.

Personal Information We Collect

Personal information refers to any details that can identify you as an individual, including your name, address, date of birth, payment information, device details, and usage data related to our website or services.

Third-Party Links

Our website may include links to external sites and services. These third-party sites have their own privacy policies, which we recommend reviewing when leaving our website. This Privacy Policy applies only while you are on our platform.


Information We Collect

We collect information in two primary ways:

  1. Voluntarily Provided: Information you actively share with us, such as through forms, email, or social media interactions.
  2. Automatically Collected: Information sent automatically by your devices, such as IP addresses, browser details, and browsing activity.

Types of Data Collected

  1. Log Data:
    This includes IP addresses, browser types, visited pages, timestamps, and error details.

  2. Device Data:
    Information about your device type, operating system, and location (based on settings).

  3. Personal Information:
    Examples include:

    • Name
    • Email address
    • Phone number
    • Mailing address
  4. User-Generated Content:
    Content you voluntarily submit for publication on our website or social media channels.


How We Use Your Information

We collect and use your personal information for the following purposes:

  • To provide our core services and features.
  • To improve your experience on our website.
  • To contact and communicate with you.
  • For analytics, market research, and advertising purposes.
  • To comply with legal obligations or resolve disputes.
  • To prevent fraud and ensure the security of our platform.

Data Retention

We retain your personal information only for as long as necessary to fulfill its intended purpose, comply with legal requirements, or resolve disputes. Once no longer required, data will be deleted or anonymized.


Security

We use industry-standard measures to protect your data against unauthorized access or misuse. However, no electronic transmission or storage method can guarantee absolute security. Please ensure your passwords and sensitive information are secure.


Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access and Correction: Request access to or correction of your personal data.
  • Opt-Out: Unsubscribe from marketing communications by contacting us at support@thebrowfixx.com or replying “STOP” to text messages.
  • Data Deletion: Request deletion of personal information (subject to legal requirements).

California residents can request additional details about our data-sharing practices under the California Consumer Privacy Act (CCPA).


Use of Cookies

We use cookies to enhance your browsing experience by storing your preferences and analyzing site usage. You may disable cookies through your browser settings; however, some features of the website may not function optimally without them.


Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Updated versions will be posted on our website, and where required, we will seek your consent for changes.

Contact Us

For questions or concerns about your privacy, please reach out to us:
Email: support@thebrowfixx.com
Website: https://thebrowfixx.com